(865) 408-8423
Lab Services
Partner Owned Clinical Lab Services
POC, established in Knoxville, Tennessee, is the nation's sole company focused on constructing and servicing laboratories specifically for senior living communities. We take pride in our mission to revolutionize senior living experiences one lab test at a time. Committed to innovation, we consistently work to improve the quality of life for seniors. Our dedication to excellence distinguishes us in the industry, guaranteeing that your residents receive the highest level of care and support.
Leadership Team
Knowledge and Experience You Can Trust
Ernest A. Knesel
Consultant
1945 - 2025
Daniel A. Higley
Founder | CEO
- We are deeply saddened by the loss of Ernie, whose unwavering support and innovative ideas profoundly shaped our project and inspired us all.
- 55 years in Medical Lab Services
- Roche Biomedical Laboratories, which merged to create LabCorp in 1995.
- ​2001 started Select Diagnostics, Inc. which later merged with Solstas in 2011 and was acquired by Quest Diagnostics in 2014.
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Led a lab services team for 8 years, overseeing thousands of clients and growth across two states.
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Achieved 12 years of success as a National Sales Representative and consistent million-dollar producer in medical sales.
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Drove 10 years of sales as a Senior Sales Representative, expanding the client base for financial buy-side trading software.
Knowledge and Experience You Can Trust
Judy Brown, BS, MT(ASCP)
Director of Technical Services
Ronda Outlaw
Director of Laboratory Operations
Compliance
- ​Judy manages a team of eight compliance specialists that provide regulatory and personnel oversight to clients in fourteen states.
- with 20 plus years in the lab business, covering all aspects of the Lab compliance.
- ​Graduate of Lenoir Rhyne College, Hickory, NC with a BS in Microbiology and completed the Medical Technology program at Presbyterian (Novant) Hospital, Charlotte, NC.
- 41 years of experience in the clinical laboratory field with a specializing in the technical aspect of the laboratory and with a interest in instrumentation and compliance.
- 29 of those years have been in a supervisory or managerial capacity.​
- Associate degree in Medical Laboratory Technology, a Bachelor of Science in Biology from UNC Pembroke, and a Master of Science in Public Health Administration from UNC Chapel Hill.
Knowledge and Experience You Can Trust
Sales
Dwight Jones
Sales Director
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$30+ years of senior living sales experience driving revenue growth and establishing deep industry relationships across various care settings.
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Recognized as a Top Sales Producer at TruEagle Health Services, consistently exceeding targets and contributing significantly to the organization's market share.
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10-year specialization in pharmacy services sales at PharMerica, successfully partnering with nursing homes to implement comprehensive and cost-effective solutions.
Knowledge and Experience You Can Trust
Service
Joseph Redman
Service Team
joseph@poclabservices.com
Eriq Keith
Service Team
eriq@poclabservices.com
Lab Certifications
CLIA, CAP & COLA accredited, ensuring the highest level of excellence in laboratory results.
Commission on Office Laboratory Accreditation
College of American Pathologists
Clinical Laboratory Improvement Amendments
As a leading physician-directed accrediting organization and the first to obtain federal approval under CLIA, they accredit laboratories of all types, sizes and complexities. For over thirty years, they have refined their unique educationally-focused accreditation experience. Promoting health and safety is their mission. Guiding professionals to achieve their vision for laboratory excellence is their passion.
The CAP accredits laboratories performing testing on specimens from human beings or animals, using methodologies and clinical application within the expertise of the program. Laboratories must be appropriately licensed to perform testing when required by law.
The Clinical Laboratory Improvement Amendments (CLIA) regulate laboratory testing and require clinical laboratories to be certified by the Center for Medicare and Medicaid Services (CMS) before they can accept human samples for diagnostic testing.